
State Farm® Insurance Agent Ben Russo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anne Flannery
May 7, 2025
"Angela Conrad was extremely helpful and rates a 5+++ for her efforts and perseverance in helping me work with WellCare. She has great patience and she understands how stressful it is for us older folks to have to pay more and more for our prescriptions. Thank you , Angela!"
"Thank you so much Anne, for your kind words and thoughtful review! We're so glad to hear that Angela was able to support you with patience and care. Your application means a lot to our team, and we're proud to have Angela helping clients navigate these important matters. We're always here for you! -Ben "
Robin Berry
April 28, 2025
"Angela has gone over and above as an insurance agent while handling my folks insurance needs. She not only saved them a considerable amount of money, she had the patience to deal with a considerable amount of questions! If she didn't know the answer to something, she said she would find out and she got back to me in a timely manner. She didn't just sell, to make money, she advised, and explained why in an understanding way. She put my parents needs first, which is not always the case in the world today. She listened to my concerns, and she listened to my parents comments during conversations which made us all feel so comfortable and reinforced our decision to move to State Farm was the correct one. Thanks for all your help Angela. You're a doll!"
"Thank you so much, Robin! Your kind words mean the world to us. Angela truly goes above and beyond for every family she helps, and we're so glad she made the process smooth, clear, and reassuring for your parents. It's wonderful to hear that her care and patience made such a difference. We'll be sure to pass along your message—she’ll be happy to hear that! We're honored you chose us, and we're always here whenever you need us! - Ben"
Debra Johnson
April 24, 2025
"Angela Conrad is my insurance agent and has gone way beyond what is known as regular work to help me. Angela Conrad has been the best agent I could have possibly had to handle my Medicare needs."
"Thank you, Debra, for sharing such kind words about Angela! It's wonderful to hear how she has gone above and beyond to support you with your Medicare needs. Angela truly cares about the people she helps, and your feedback means a lot! - Ben"
DEBORAH BONENFANT (Debbie)
April 24, 2025
"Angela has been very helpful to me when I call & need something answered. I appreciate her kindness & helpfulness. Deborah Bonenfant"
"Thank you, Deborah, for the thoughtful review. Angela is always happy to assist and provide clear answers, and we’re so glad to hear her kindness and support have made a difference. Your appreciation means so much! -Ben"
Doreen Rich
April 23, 2025
"Angela Conrad has always been so helpful ,caring ,and kind whenever myself or my husband need any advise or help with our car,rental,motorcycle insurance It's been a pleasure to part of Ben Russo Statefarm insurance Co. 😀"
"Thank you so much, Doreen! Angela is such a valued part of our team, and it means a lot to hear how much her care and support have meant to you and your husband over the years. We’re grateful to have you with us and are always here to help whenever you need support! - Ben"
Debbie Ramsey
April 22, 2025
"Angela was wonderful. She gave me info and guided me thru what I needed. She also had a 3-way call with my previous insurance agent to be sure the old policy was cancelled. Thank you for amazing customer service"
"Thank you, Debbie! Angela always goes the extra mile to make sure things are handled smoothly, and we're so glad she could help walk you through the process and tie up any loose ends with your previous policy. We truly appreciate your kind words and are always here when you need us! - Ben"
Gary LaBombard
April 18, 2025
"Hi Ben, April 15, 2025 I am here to report that Mrs. Angela Conrad comes from our perspective a top-notch representative, salesperson. While taking care of issues that may occur, she reviews her notes to ask if we looked at the quote for life insurance that she submitted earlier in the year. Of course, this question with a smile and a small chuckle only Angela has. Over time I have been able to submit an inquiry in the evening or during the night knowing first thing in the morning I would some answer. She would always ask if there were anything else she needing to do. This is a far cry from my previous insurance company, which leave me with the question(s) day or more later, if at all. I hope in some way this note will assist Angela, for she is a great representative of State Farm Insurance Co. Google or no Google Gary"
"Gary, thank you so much for taking the time to share this. Angela is a true gem, and your kind words mean the world to both of us. Her dedication, follow-through, and personal touch are exactly what we aim to deliver every day, and it’s incredibly rewarding to hear how much that’s meant to you. We’re grateful to have you with us—and to have Angela on our team! Thank you for your continued support! – Ben"
Joe Perreault
April 14, 2025
"Angela is a great help whenever I call or stop in and the rest of the crew are great also"
"Thanks so much, Joe! We’re lucky to have Angela on our team and we’re glad you feel supported every time you reach out. We appreciate you taking the time to share that! Please contact us if you have additional questions or concerns, we’re here for you. Thanks again for your support! - Ben"
redladyjd
April 14, 2025
"Ben Russo State Farm Insurance Agency in Concord NH is without a doubt the #1 place to go for all your insurance needs. What a great bunch of people who work there.I would like to give my thanks to Angela Conrad in particular. She is Aces through and through. So easy to work with. She definitely goes above and beyond for her clients. I hope your not set to retire any time soon, because I plan to do business with you for many years to come. Sincerely & Greatfully Jean D."
"Jean, your kind words mean the world to us—thank you! Angela truly is one of a kind, and I’m so glad she’s made such an impact. We’re honored to have earned your trust and look forward to many more years of working with you. Please don’t hesitate to reach out if you need anything else. Thanks again for choosing us! - Ben"
Tammy
April 11, 2025
"Angela has been extremely helpful with our home and auto insurance. She has made the insurance process a walk in the park. Angela is very knowledgeable, friendly and is a pleasure to work with."
"Thank you, Tammy! We’re so glad Angela has made things smooth and easy for you—that’s exactly the experience we aim for. Your feedback means a lot, and we’re always here whenever you need us! - Ben"
mandy white
April 10, 2025
"Angela Conrad has done nothing but take care of our family in so many aspects of our lives. We appreciate her commitment to providing excellent customer service!"
"Thank you, Mandy! Angela truly cares about the families she works with, and it means so much to hear that her support has made a difference for yours. We’re grateful for your trust and kind words! - Ben"
Kristie
April 8, 2025
"I’m so glad I chose to make the call to check out changing to state farm auto and homeowners insurance. Megan was amazing and helped with all my questions and saved us so much Money with better coverage with both policies. Thank you so much"
"Thank you, Kristie! We're so glad you made that call too! Megan is amazing at what she does, and it’s wonderful to hear she was able to answer all your questions and help you save while improving your coverage. We appreciate your trust! - Ben"
Hem-Rock Akers Farm
April 8, 2025
"My Family has been using Ben Russo State Farm for years. In all this time I have always had Aimee handle all our needs. Not only has she become a trusted friend she is also an outstanding person. She always makes us feel like people NOT an account number. Anytime I speak with people about insurance I always tell them to call Aimee. I know with confidence she can take care of them. To this family Aimee is the face of State Farm! Skip Rich"
"Thank you so much for your review! Your kind words about Aimee mean the world to us. She truly cares about every person she helps, and we’re so grateful to have her on the team. Your loyalty and referrals are deeply appreciated—thank you for choosing us! - Ben"
Gerry Lesmerises
April 7, 2025
"Saved my family a lot of money on insurance. Megan was very helpful and very responsive."
"Thank you for the review, Gerry! We're so glad Megan was able to help your family save and make the process smooth. Please contact us if you have additional questions or concerns, we’re here for you. Thank you for your support! - Ben"
Luke Chicoine
April 7, 2025
"We just bought a house and Angela was great to work with! Knowledgeable and quick to respond with the quotes I needed. She even followed up with me after the closing to be sure we were all set and if I had any other questions. Thank you Angela!"
"Thanks so much, Luke—and congratulations on the new home! We’re thrilled to hear Angela made the process easy and kept everything on track. We’ll always be here if you have any more questions or need assistance! - Ben"
Chris Conlon
April 7, 2025
"Megan Bailey was a huge help! Saved me thousands per year. Highly recommend!"
"Wow—thank you, Chuck! Saving that much is no small thing, and we’re so glad Megan could help make that happen. We appreciate the kind words and the recommendation! Thank you for the support!- Ben"
Jeremy Hodgson
April 2, 2025
"Megan makes sure we get all of our available discounts on our home and auto policies, great to work with, highly recommend!"
"Jeremy, we’re so glad Megan has been able to help you maximize your discounts! We appreciate your recommendation and are always here if you need anything. Thank you for your support! -Ben"
Thomas Beaudin
December 27, 2024
"Lisa was awesome 😊❤️🎆🙏"
Vince O'Brien
December 5, 2024
"My family and I have had our Insurance with the Ben Russo Agency since moving to New Hampshire in February. Angela Conrad has handled switching over our policies and helped us with everything. She has been thorough, professional, kind, and helpful. Recently, I asked her to analyze the details of a life insurance policy we hold with State Farm. Angela sent me the information we needed to understand and maximize how we can use the policy. We are grateful to the Agency and Angela!"
Benjamin Randall
November 22, 2024
"I decided not to go with State Farm, however Amy was one of the most helpful agents I’ve ever spoken to. If I decide to go work State Farm in the future, I will definitely be back."
"Thank you, Benjamin, for your kind words about Amy! While we’re sorry to hear you didn’t choose State Farm this time, we truly appreciate the opportunity to assist you. If your needs change in the future, we’d be happy to welcome you back! –Ben"
mike webber
October 10, 2024
"September 2024 My wife and I recently moved back to Wolfeboro. Once we put our house under contract, we began looking for a home owners policy. I started by calling my long time agent and friend in the Exeter area. His prices seemed very high and he suggested I call a local company in the Wolfeboro area. I reached out to my Real Estate agent who had lived here for many years. She suggested we call State Farm. I called state farm and spoke with Angela. She was very professional and knowledgeable. After answering some questions about our new home she said she would work on our policy and get back to us. The next day we received her call and a quote on a new policy. She also put together a quote on my 3 vehicles and an umbrella policy. We got great pricing saving over $1,000.00. Angela's service was amazing, professional and she always returned our calls promptly. Thank you Angela! We look forward to working with you for many years to come. Mike & Keyna Webber"
"Mike: Thank you so much, Mike and Keyna, for your wonderful review! We completely understand how overwhelming it can be to find suitable insurance, especially with rising prices. I'm thrilled to hear that Angela was able to provide you both with such efficient service and savings on your homeowners and vehicle coverage. It’s always our goal to make the process as smooth as possible for our good neighbors, and your kind words mean the world to us. We’re glad to have you back in Wolfeboro and are so excited to continue assisting you with your insurance needs! If you ever have any questions or need assistance, please don’t hesitate to reach out! We're here for you. -Ben "
Joseph Sousa
October 2, 2024
"I'm calling. About your agent Angela. She helped me out very, very much period when I called her. I gave her a name told her. I need to speak to my agent from Easton bank and she took care of the rest. Period I now hand insurance Bianca for my closing on Tuesday morning the eighth. Please thank Angela, very, very much for all her help and wish you a Happy New Year and Merry Christmas."
"Thank you so much for sharing your experience, Joseph! We’re truly grateful for your kind words about Angela. It means a lot to us to know that she was able to assist you so effectively, especially with your upcoming closing. I will absolutely pass along your heartfelt thanks to her. I know she's going to appreciate your praise so much! We want to wish you a very Merry Christmas and a Happy New Year, as well. If you need anything before then though, please feel free to reach out again. -Ben"
Darlene Remacle
September 6, 2024
"I am very pleased with doing business with Ben Russo's office staff. They made getting an insurance policy seemless. I will do all my insurance business with them in the future."
"Darlene, thank you for taking the time to leave our office this amazing 5-star review! We are so happy to hear we were able to make the insurance buying process easy and smooth! The team & I look forward to working with you for many more years to come for all of your insurance needs. – Ben"
Rhonda Dunbar
June 26, 2024
"I cannot say enough of how professional and caring Ben Russo is! I am so fortunate to have him As my Agent! Ben always goes the extra mile…keeping his clients well taken care of in all of their dealings! Also a big shout out to a very professional office staff. Thank you as always Ben!"
"Thank you so much, Rhonda, for your incredibly kind words and for sharing your experience! It's always a pleasure to help you. I am truly grateful to be your agent and have your support! I'm fortunate to have a dedicated office staff that really cares about the people they get to serve, so we thank you for your acknowledgment of their efforts. Feel free to stop by or call us if you need anything. I look forward to speaking with you again! -Ben"
Karen Gosselin
April 25, 2024
"I never write reviews, but it is necessary to share how amazing Ben Russo and his team (specifically Lisa!) are! I have been a customer of theirs for many years and always had fantastic customer service…but over the past year I have had a number of life changes which have required me to reach out to them to ask numerous questions or make changes to my policies. I cannot tell you how grateful I am for not only the speed in which they got back to me with the answers I needed, but kindness and empathy they provided when I needed it most. To say that they go above and beyond does not even begin to cover it! I even received a text message from them on my birthday. Who does that?! So unbelievably thoughtful! Thank you, for all you do!"
"Karen, thank you so much for your heartfelt review! Myself, Lisa, and the entire team strive to provide exceptional service, especially during life's transitions. We're thrilled to have been able to assist you promptly and empathetically throughout your journey. Your kind words mean the world to us, and we look forward to continuing to support you in the future. Please never hesitate to reach out! – Ben"