State Farm® Insurance Agent Ben Russo

"Ben is amazing. I am not kidding when I say that I saved over $100 a month just on car insurance and for a better policy. Also saved a bunch on both of our homeowners policys with again way better coverage. I couldn't be happier and we should have done it a long time ago!"

"I must say I am not one to leave reviews. Actually, this is probably my second review I have ever put out on the web. But I have to say that Ben Russo and his staff are the greatest. and they’re always there to help. And I’ve always noticed that they always seem to work as a team. If they can’t speak with you the other one will pick it up and takeoff with it I find that to be good teamwork. Not to mention. That I have spoke with other insurance companies to see if they could meet or beat Russo’s prices and they can’t, they can’t even come close. Thank you everyone at Ben Russo’s state farm insurance company."

"Although I have not thus far needed to make a claim, transferring my car insurance from another state has been completely painless. I’ve also recently built a new home in NH and was easily able to insure the worksite from ground breaking to moving in. Phone conversations with Matt have been especially pleasant moments!"

"I spoke with Matt today from State Farm and he was incredibly helpful in walking me through the process of finding a policy that met my needs for buying a new home. He also mentioned bundling my car insurance that would save me $172 every six months! INCREDIBLE!!! Will definitely be switching."

"HORRIBLE COMPANY, THEY DO NOT CARE ABOUT THE CUSTOMER... I literally had to call the insurance commissioner Is on a couple of different occasions simply to get this company to do the job in which they were paid to do... Only gave one star because you can't give 0 or negative stars… in all honesty this company deserves negative 5 stars"

"I was a Progressive customer of 10 years and when looking for a life insurance policy I found State Farm to have some easy online applications. I applied for the insurance and was quickly connected with Ben. After a brief phone conversation Ben took the ball and ran with it. It was a painless process. Ben even drove out to my work to get a signature on an important form. This type of customer service made me price quote homeowners insurance with Ben. The price was less than what I was paying with better insurance and the policy was held by State Farm. I have since switched all four of our vehicles to Ben and added more life insurance policies. Ben's attention to details and quick responses have kept me a customer and I have no intentions of shopping around. Top notch service. If Ben leaves State Farm I'll be following!"

"I had so many problems with claims but I faithfully kept going through my Agent & his assistant....His assistant Angela Conrad is absolutely amazing, such a sweetheart, eager to please and was so great to me....Angela really went to bat for me on my claim and I will never forget her hard dedication and her going above & beyond, when other companies would have you go it alone....Can not Thank Angela, the Concord Statefarm & North Conway Statefarm enough! When you stand by someone they will stand by you....Thank you beyond words ❤"

"Matt was incredibly helpful and knowledgeable with helping me to understand my different options, and went above and beyond with trying to help me save money on my policy. I had recently contacted someone else about different insurance options, and staying with this company is saving me over $50 a month compared with the other insurance companies and policies I was quoted. I highly recommend Ben Russo State Farm, and will be a customer of theirs for a long time!"

"I am so very happy we changed our insurance to Ben Russo State Farm. It started out being just for my medicare insurance as I approach "that age." But between the wonderful and personal service from Ben and subsequently Matt Martin when Ben is unavailable, and the better rates of State Farm, we moved all our vehicles, our homeowners, our umbrella policy, and my business insurance there, and saved hundreds per year with better coverage and better service. They answer and respond to every call, every question we've had in the process. I'm beyond pleased with their service, rates, and our choice to go with Ben Russo State Farm! I know 5 stars is the maximum we can give, but I would give more if I could... like 10 or 20. That's how pleased I am with Ben Russo State Farm. As I adjust to having medicare for insurance, Ben has been there every step of the way. He has answered my many questions, explained the process, benefits, and all I need to know, and solved my problems without hesitation. He kept on to get the answers we needed when we needed. He has gone above and beyond anything I could have anticipated. 5 stars just isn't enough."

"I have worked extensively with Angela on a not-at-fault claim through the entire process. The most painful process was subjugation, which was where the outstanding service deserves to be commended. She would call the other person's insurance frequently to get progress on the claim and would fast track contact to State Farm's subjugation department (when its normally a half day hold). She made the process as stress free as possible and was able to get my deductible recovered and we are on the final stretch of dealing with the out of pocket expenses out of the other insurance company. She's very dedicated to her work and providing above and beyond customer service."

"Karen has always been super helpful even when I call repeatedly throughout the week because i forgot the previous conversation. not to mention Matt who had been extremely helpful with moving insurance around when i bought a new vehicle and wanted to add someone else to my old car while only keeping myself! They were also able to get my husband an excellent rate !! Thank you guys!!"

"I received a notice from my mortgage company that they were going to charge me for hazard insurance unless I could prove we were already covered. I called State Farm and spoke with Angela. She had forwarded me a copy of our policy even before we had hung up! Great customer service!!"